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FAQ

Pepeerflux Technologies delivers advanced anti-counterfeit solutions that safeguard brands, ensuring product authenticity and protecting consumer trust.

Explore answers to common questions from our customers to better understand anti-counterfeit solutions and make informed choices for your brand’s protection.

Authentication
Can Pepeerflux customize anti-counterfeit solutions for specific brands?
Yes. Our core technology is tailored to meet each brand’s unique requirements. We seamlessly integrate your brand identity into a dedicated microsite and app, ensuring a fully customized and secure authentication experience.
Can Pepeerflux provide branded anti-counterfeit solutions for specific products?
Yes. We incorporate your brand’s colors, logos, and design elements into a custom mobile app or webpage. The app is further tailored to match your desired user flow, ensuring seamless deployment for your stakeholders. Available on both iOS and Android platforms.

What kind of mobile devices does Pepeerflux support for its counterfeit detection technology?
Our technology works seamlessly on all smartphones with a camera resolution of 5 megapixels or higher. Additionally, we offer WhatsApp-based support to make verification even more accessible across devices.
Can Pepeerflux provide solutions exclusively for product distributors and retail stores?
Yes. We offer tailored mobile applications designed specifically for stakeholders like distributors and retail partners. These branded apps can also be used internally by companies for both covert and overt product authentication, ensuring flexibility and control at every point in the supply chain.
Are Pepeerflux’s fake-detection solutions environmentally friendly? How?
Yes. Our digital authentication technology is built with sustainability at its core. It requires no changes to your existing production process—no new ink, hardware, or materials. We embed invisible signatures directly into your existing artwork, and help reduce carbon footprint by replacing printed instruction booklets with digital eLeaflets.
Does Pepeerflux’s solution support multiple languages?
Yes. Our anti-counterfeit technology is language-agnostic and easily adaptable to regional preferences. We also provide audio cues, making the solution accessible to users who are less literate or visually impaired.

Is Pepeerflux part of globally recognized anti-counterfeit organizations?
Yes. Pepeerflux is a proud member of leading global organizations dedicated to anti-counterfeiting, including the International AntiCounterfeiting Coalition (IACC), PackHub, AMEE (Mexico’s packaging association), and EMEA Security. We actively collaborate with international stakeholders to develop and deploy cutting-edge solutions to fight counterfeiting, piracy, and product fraud.

Is Pepeerflux’s counterfeit detection solution patented?
Yes. Pepeerflux’s breakthrough anti-counterfeit technology is protected by a patented process. Our unique, invisible encryption method ensures that every product is secure, authenticated, and impossible to replicate—providing brands with a powerful defense against counterfeiting.

How many products can your anti-counterfeit technology support?
Our solution is built for scale. It has already been deployed across billions of product packages, with adoption rapidly expanding as more brands implement our invisible authentication layer. Designed to be seamless and non-intrusive, it easily integrates with large product portfolios without disrupting existing workflows.

Where is Pepeerflux’s anti-counterfeit solution integrated in the supply chain?
Right at the start. We embed our patented invisible code during the packaging design stage. Once added, the solution flows seamlessly through the supply chain—no extra steps, no added complexity.

Deployment process

How is a brand protection solution deployed by Pepeerflux?
At Pepeerflux, brand onboarding begins within just one day. Our seamless deployment process follows a defined SOP to ensure quick and efficient integration. We also offer go-to-market support and promotional campaign services as value-added benefits. Our customer success team works closely with brand managers, packaging experts, legal teams, and regulatory departments—handling customizations and updates in coordination with our internal tech specialists for a smooth and scalable rollout.

How quickly can Pepeerflux’s anti-counterfeit solution be deployed?
Within days. Pepeerflux’s solution integrates effortlessly without disrupting your existing factory setup or supply chain. Since there’s no need for additional hardware or production changes, testing and deployment are fast, simple, and hassle-free.

Do you need any specific hardware or device to detect fakes with Pepeerflux’s solution?
No special hardware is needed. Pepeerflux’s anti-counterfeit technology works seamlessly on most consumer smartphones across major brands and browsers, making it highly accessible and easy to use.

Downloading the app

Does Pepeerflux’s anti-counterfeit solution require an app download?
No. Pepeerflux’s solution works through a simple web link or even via social media channels—no app download is necessary. For advanced use cases, we also offer custom-branded mobile apps tailored for internal teams, distributors, retailers, and other stakeholders.

Does Pepeerflux provide web pages or mobile apps for its anti-counterfeit solutions?
Yes. Pepeerflux offers fully designed and integrated web pages and mobile apps as part of our solution. Brands don’t need to rely on external vendors—we deliver a seamless, end-to-end platform combining authentication technology with user-friendly digital interfaces.

Packaging materials

What kind of packaging materials are supported by Pepeerflux’s anti-counterfeit technology?
Pepeerflux’s technology is compatible with most commonly used packaging materials. Our experts collaborate closely with your packaging teams to ensure smooth integration—no matter the substrate—without requiring any change to your existing processes.

Do you need to change the product packaging graphics or layout to support Pepeerflux’s anti-counterfeit solution?
No. Pepeerflux’s solution embeds an invisible encrypted signature directly into the existing artwork—without altering the packaging design or layout in any way. Your branding stays intact while your product gains powerful protection.

Security

How does Pepeerflux protect its solutions from being misused, cracked, or hacked?
Pepeerflux’s patented technology is built with robust cryptographic layers, making it highly resistant to hacking or unauthorized duplication. The invisible encrypted signatures are nearly impossible to replicate, ensuring secure, tamper-proof product authentication.

Samples

Can Pepeerflux provide samples of products protected by its counterfeit detection solutions?
Yes, Pepeerflux offers demo products embedded with our secure technology so you can experience our anti-counterfeit solution firsthand. Samples can be shipped upon request for evaluation and testing.

Tracking Location

Can Pepeerflux’s technology solution provide the location of detected fakes?
Yes. Pepeerflux offers a powerful data dashboard that tracks where product authentications are performed. This includes detailed insights into both successful and failed scans, helping brands pinpoint counterfeit hotspots and assess the distribution of fake goods across their supply chain.

Specially abled

Can Pepeerflux’s anti-counterfeit technology help visually challenged consumers detect fakes when they buy products?
Yes. Pepeerflux’s brand authentication technology does not require users to locate or scan a specific symbol on the packaging, making it accessible for visually challenged consumers. We also offer customized solutions with audio cues through mobile applications to ensure inclusive and effortless product authentication for all.

How do consumers verify a product protected by Pepeerflux’s anti-counterfeit technology?
Consumers can easily authenticate products protected by Pepeerflux by taking a photo of the packaging using their smartphone. With our patented invisible encryption, verification is as simple as holding the product clearly and following a two-step mobile-based instruction—no app download or hardware required.

Does Pepeerflux offer a lifetime warranty for its solutions?
Pepeerflux operates on a subscription-based model. We provide full support and maintenance throughout the subscription period. Continued service and access to updates are ensured through timely subscription renewals.

Can Pepeerflux’s solution allow consumers to report counterfeit products, or is it automatic?
Both options are available based on client preference. Brands can choose to let consumers manually report suspected counterfeits, or rely on Pepeerflux’s real-time analytics dashboard, which automatically logs every scan and shares location data for each verification—helping brands pinpoint areas where counterfeits may be circulating.